ISO 9001:2026 in Practice · Vol. 3A — Quality Manual and Procedures

Volume 3, Part A shows a complete ISO 9001:2026 documentation system written out for one organization. Design the QMS document hierarchy, then read the Quality Manual QM-001, 30 procedures and 50 supporting SOPs as SafeTech documents, each with purpose, scope, responsibilities, process flow, risks, KPIs, related forms, retention and audit points. Every procedure also carries auditor checkpoints and conformity, Minor NC and Major NC examples, and the appendix adds the audit report framework and a blank audit report form. Written for QMS practitioners and document controllers, organizations preparing for certification, internal and certification auditors and ISO consultants. The cases use a fictional company, SafeTech Co., Ltd., and a fictional certification body, SafeCert, with synthetic data. Also available in paperback. Purchasers can download the Reader Download Pack (example files) at isccert.org/book-resources with the Reader Code printed on the copyright page. About the author Lee Chungon (Mark) is an ISO management system lead auditor for ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 42001 and ISO/IEC 20000-1.