ISO 9001:2026 in Practice · Vol. 2B — The 65 Requirements — Part B

Part B of Volume 2 completes the 65 requirements of ISO 9001:2026 with Clauses 8–10 (R31–R65): operation, performance evaluation and improvement, followed by indexes and checklists. Each requirement is turned into processes, KPIs, risks, documents, records and evidence, and then verified and graded the way an auditor does. Every requirement uses the same eight elements: the requirement, related laws, 20 checks for the organization, 20 checks for the auditor, 5 evidence items, a SafeTech case, an audit report example and conformity, Minor NC and Major NC examples. Written for employees and managers, QMS coordinators and process owners, internal and certification auditors and consultants. The cases use a fictional company, SafeTech Co., Ltd., with synthetic data. Also available in paperback. Purchasers can download the Reader Download Pack (example files) at isccert.org/book-resources with the Reader Code printed on the copyright page. About the author Lee Chungon (Mark) is an ISO management system lead auditor for ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 42001 and ISO/IEC 20000-1.